Why we use Discord

Like many burgeoning startups, we wanted to delve into our market with the industry standard. Enter Slack. For months, we used it and survived, but as we developed into a full scale sports tech company, we decided to listen to our own sales pitch on reconsidering what the best tool for the job was. Enter Discord, exit Slack, stage right.

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The switch

Switching from Slack to Discord was a no-brainer for ScorePlay, when we looked at what we wanted from our messaging and communication tool. We wanted a solution we could trust, and one that would keep us connected without breaking the bank - and that could scale to our growth. We found that Discord had several advantages over Slack that made it an ideal choice for any startup, and especially ScorePlay.

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First and foremost, Discord is free. Those dollars saved allowed us to spend on our team, our product, our partnerships, and our team visits to the local wine bar. There are no storage or user limits, meaning we can scale our team size and communication needs without worrying about paying more. As we were flooding Slack with our communication, we soon realised we couldn’t go back and see old messages without paying more. Moreover, Slack’s free plan only allows for 10 integrations, while Discord allows unlimited integrations via n8n. This was a major factor in our decision as it allows us to automate many processes and workflows, to create an automated startup. From notifications on social updates, to bug alerts, announcements, platform usage and more, we were able to centralise absolutely everything on Discord.

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Had our curiosity, now it had our attention

Not only is Discord free and offers unlimited integrations, but it also has several features that made it more attractive to us and young startups more generally. Firstly, easy access to unlimited GIFs, allows us to easily express ourselves and have fun in the process. Work first, but GIFs definitely make those late nights more light-hearted. Here’s a collection of our most used - from SEO, to crazy stuff, and calling Josh across the pond.

Discord also has a much easier onboarding process for new team members with its simple and intuitive UI. All our channels are organised based on teams, and topics, giving total transparency across the company. The interface is also much more user-friendly, with the ability to keep DMs separate, making it easier to stay organised and not crowd group chats. Its voice and video chat capabilities allow us to have real-time conversations with our team, no matter where they are in the world - incredibly useful for a team of 14 across 6 countries. The built-in screen-sharing feature is also super handy for remote collaboration, creating a culture where we never feel far apart. Finally, Discord’s mobile app is just as good as the desktop version, so we can use it for communication outside of work too.

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About ScorePlay

When combined with the right tools, Discord can quickly become the centre of your organisation’s communication. At ScorePlay, we built our whole infrastructure using Notion, n8n, loom, and Metabase. With these tools, we’re ready for scale. Communication and collaboration is key to our strategy.

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ScorePlay automates the centralisation, classification and distribution of sports media assets with AI. A media hub built for the sports industry. Every user can easily browse the photos or videos they need and incorporate them seamlessly into whatever story they are crafting, from club-photographer content, to UGC all through ScorePlay Pulse. Storytelling simplified, collaborative photo and video sharing made easy.

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ScorePlay decided to switch from using Slack to using Discord as our primary communication tool, which has improved our remote workflows and team bonding.

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